I just heard Jimmy Wales, founder of Wikipedia, speaking at Stanford Law School today. Wales is working on some new projects that he hopes will harness the community-driven collaboration of Wikipedia. He's already had some success in branching out from the encyclopedia idea with Wikia, which is a "wiki farm" compiling information on a variety of different subjects (some of the most successful so far relate to video games).
What Wales spoke about today, however, is a new collaborative search project. The concept is still in its early stages, it seems, but the idea would be to harness the intelligence and dedication of human beings to produce search results significantly better than Google's. This raises a few questions:
Is Google broken? It's amazing what Google pulls up, but maybe we've all gotten so good at working with an imperfect system that we just tune out the spam and misinterpretations that still crop up.
Is a collaborative social model the appropriate solution to this problem? People are good at compiling encyclopedias, but they may not be good at emulating search rank algorithms. Also, Google is powered by millions of servers in dozens of data centers over the world managing petabytes of information. In other words, this may be a technology+money business, not a people+transparency business.
These issues aside, Wikipedia is one of the most amazing things to come out of the whole Internet experiment, so I'm excited to see what Wales comes up with. Has search become a basic service? Would it work better as an open-source system?